The high performance organization is a conceptual framework for organizations that leads to improved, sustainable organizational performance. It is an alternative model to the bureaucratic model known as Taylorism.
ByHBR.org
Alexander Osterwald, Yves Pigneur & Kavi Guppta examines why 7 out of 10 employees are not actively engaged at work. HBR collectively believes the answer has everything to do with the culture of a company- being the formal and informal values, behaviors, and beliefs practiced therein. The fact is that very few companies intentionally work on their culture, that…
One would think that the assets of a company with headquarters that encompasses around 1 million square feet with 3500 employees and an e-mail service with 250 million users – would add up to something. But things are not exactly as they seem with Yahoo. From a certain perspective, Yahoo is worth approximately – $8 billion. And no,…
Steve Jobs once said: “Be a Yardstick of Quality. Some people aren’t used to an environment where excellence is expected” Therefore a Quality Mind-set will only pervade the organisation when the Leadership actively models the behaviour. Only by living the approach to Quality that they desire can Leaders truly drive the change to a Culture…
Welcome to Episode 7 of the Outliers Inn podcast series- Harnessing Complexity Topic: Join us this month as we discuss the evolution of complexity in the modern business world with our guests George Danner and Trevor Hilder. George describes a future where progressive firms embrace complexity rather than run away from it.. This future is characterized by…
Sure, it’s true that every airline has its own horror stories, with air travel in itself being riddled with opportunities for customer dissatisfaction. But United Airlines has outdone itself over the past 4 years in proving to be the leader of airline bloopers. These bloopers encompass almost all performance metrics, including delays, cancellations and mishandled…
ByHBR.org
At a recent strategy meeting with the leaders of a Fortune-500 company, the word “culture” came up almost 30 times in just 1.5 hours. As most business leaders believe, a strong organizational culture is crucial to success, yet culture tends to feel like some magical force that can’t be controlled. As such, most executives manage it using pure intuition. By…
