The collected Body Of Knowledge of the Operational Excellence Society.
Research about the survival rates of family businesses is extensive. Historic data indicate that fewer than 35% of the businesses pass to the second generation; fewer than 10% pass to the third generation. Very few survive into later generations as financial and talent requirements dilute the hold of the blood line. These statistics highlight the…
Many organizations are far from where they want and need to be with improving performance, and they apply intuition, rather than fact-based data, when making decisions. Enterprise and corporate performance and management (EPM/CPM) is now viewed as the seamless integration of managerial methods such as strategy execution with a strategy map and its companion balanced…
ByHBR.org
Strategy is the single most important responsibility of senior executives. Unfortunately, many companies fail or struggle to develop effective models in an increasingly complex environment. As a result, contemporary strategic-planning processes don’t help enterprises cope with some of the biggest problems they face. These strategy issues are inherently, tough and persistent, in fact, they are…
ByTED
As Bob Dylan once said, “The times they are a’ changin’. This interesting TED talk by Courtney Martin shows exactly how this statement rings true in the light of the American dream. She reveals how history itself is being turned on its head and simultaneously provides some room for comfort concerning the fact that most American parents…
The Economist combines psychology and business in a brilliant and thought provoking manner here. This article expounds on Carl Jung’s original 1921 introvert-extrovert theory in the light of the modern day business arena, by showing how the empowerment of introverts can help a company thrive. A refreshing discussion that remains mostly untouched, is finally addressed…
Is your organization struggling with Quality problems? Do you have what you think is a good quality management system but no one seems to follow it? Here’s a little sea story that might help get your program back on track. As a young junior officer on board USS NARWHAL (SSN 671) in the mid-1990s, I…
