Rapid Improvement through Benchmarking

Rapid Improvement through Benchmarking

Do you benchmark?  Do you use benchmarks?  What’s the difference and why should you care? The answers to these questions depends first on the context: are you a surveyor, a geo-cacher, a technician measuring computer performance … or a leader or change-agent concerned with improving an organization’s performance?  This article is aimed at those of you in the…

Get Lean! (A Remedy to Crises?)

Get Lean! (A Remedy to Crises?)

While many of us are thinking about “losing a few pounds”, that is not the focus of this article. It’s about reducing “waste”, not “waist”.  The topic is “Lean” as it applies to efficiency and effectiveness of organizations.  Just as being lean is healthy for people, being Lean is healthy for organizations, including businesses, government, schools and not-for-profit institutions….