Why are 70% of all Process Improvement Projects Failing?
Body of Knowledge

Why are 70% of all Process Improvement Projects Failing?

In a recent podcast on PEX, Nigel Clements (advisor with UK-based non-profit Deming Forum) was asked: “The world of business contains a bewildering array of approaches to process improvement and process management. But sometimes it can seem like we’re having hardly any effect on business operations. So how can we improve the business of improvement?”…

Is the Lack of Lean Six Sigma Accreditation a Vacuum Worth Filling?
Body of Knowledge

Is the Lack of Lean Six Sigma Accreditation a Vacuum Worth Filling?

Awhile back in a meeting with several colleagues – Master Black Belts, Black Belts and Green Belts – someone asked the question: “How credible are our accreditations of Lean Six Sigma?”This is a very good question. I ran my own business for 13 years and remember the struggle of traditional project Management several years ago….

Effective vs. Efficient – When it Comes to Defining Quality
Body of Knowledge

Effective vs. Efficient – When it Comes to Defining Quality

Many people confuse effectiveness with efficiency. Organizations strive to be more efficient and in doing so, forget about how effective their actions really are. It should not come as a surprise that often the price for greater efficiency is less effectiveness. One of the first steps to take is to understand what efficiency and effectiveness…