ByJoseph F. Paris, Jr.
Posted on - 
“Servants to the Cause” by XONITEK’s Joseph Paris & continued media coverage of the Operational Excellence Society. Published in Lean Management Journal in the September 2012 issue.
Lean is probably one of the most misunderstood leadership concepts in business, and many people would even question why I would refer to it as a leadership concept. Surely it’s a manufacturing methodology, hence why it’s often referred to as Lean Manufacturing and is the descendent of the Toyota Production System (TPS)? Somehow, and despite…
Traditionally in the Service Industry, Quality Assurance (QA) focused on ensuring the quality of (manufacturing and delivering) a service or product. Main focus was on preventing mistakes and defects, with techniques like Statistical Process Control (SPC), Total Quality Management (TQM) and Company Quality. The goal was to assure ‘fit for purpose’ (maximizing customer acceptance) and…
Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the ability to recognize and share other people’s feelings—is the most important instrument in a leader’s toolbox, Sinek believes. Based on a few lessons to be…
The ‘Lean’ methodology originally applied to manufacturing and design processes, as ‘Lean manufacturing’ was championed by the pre-eminent American, Dr Edwards Deming. In the post war boom years, US industry shunned Deming’s work, so Deming transported his methods and concepts to the fledgling Japanese auto manufacturers. Deming’s early Lean methodologies focused mainly around the application…
By any definition, by any stretch of the imagination, the COVID-19 pandemic has been a transformational event that has affected, either directly or indirectly (probably both) each and every person on the planet. That the “story” of COVID-19 is being knocked off the front page by the media (like “climate change” before it) and replaced…
Since the beginning of recorded history, great leaders of engagements have known two things; 1) Time is the enemy with speed and decisiveness in making a decision being an advantage and 2) there is no such thing as the perfect plan. Therefore the ability to adapt as circumstances unfold is critical to success. Sun Tzu,…
