A continual improvement process, also often called a continuous improvement process (abbreviated as CIP or CI), is an ongoing effort to improve products, services, or processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once. Delivery (customer valued) processes are constantly evaluated and improved in the light of their efficiency, effectiveness and flexibility.
ByTED
As Bob Dylan once said, “The times they are a’ changin’. This interesting TED talk by Courtney Martin shows exactly how this statement rings true in the light of the American dream. She reveals how history itself is being turned on its head and simultaneously provides some room for comfort concerning the fact that most American parents…
Is your organization struggling with Quality problems? Do you have what you think is a good quality management system but no one seems to follow it? Here’s a little sea story that might help get your program back on track. As a young junior officer on board USS NARWHAL (SSN 671) in the mid-1990s, I…
There are all manner of problems (being an optimist, I rather use the term “challenge”) that we face each and every day. Most of these challenges are simple enough: what’s for dinner this eve; is there traffic on the highway that is going to impede my progress; do I have any clean underwear, and so…
How often have you faced issues in effectively communicating a well formulated strategy to the right stakeholders? Understanding organizations’ strategic plan by all who are involved in the execution is as important as optimally creating it. A well-orchestrated process must be in place to facilitate better understanding of the strategy and the specific roles to be…
Welcome to Episode 10, a special podcast from the Outliers Inn. Topic: Wicked, messy, social, complex, tough human problems. No, it’s not the aftermath of the Outliers Inn summer party – it’s a hostly episode with Joe and Benjamin interviewing each other about the difference between complex and merely complicated organisational and human problems. With no guests…
As far back as I can remember in my career, which is actually to the beginning – many decades ago, my attention and efforts have been devoted to finding ways to improve the operational performance of an organization. In the beginning, those efforts were typically focused on mission-critical parts of the organization. And in this…
