The boys go INTERNET ONLY on this show where we talk about customer satisfaction and the KANO Model. We will kick around TWSEAS and Combat Town, as well. CALL-INs WELCOME!!
From Business Battlefield: The Ready Room with Boom and Grunt
Business LEADERSHIP, TEAMWORK, COMMUNICATION and EXECUTION: from the perspective of Marine Fighter Pilots
With global competition at such a dynamic level that any day lost without operations improvement imperils the company’s economic position; the status quo simply leads to failure. In order to out pace this competitive environment, companies are implementing strategies to establish competitive advantage as a low cost producer or as a stand out through product differentiation. The…
I would find it hard to believe that any successful person achieved that success without having at least one mentor along their journey – someone who was instrumental and influential in the life journey of the person being mentored (the mentee). But what is mentorship? Mentorship is a semi-formal relationship between someone who has wisdom…
ByEd Giles
“Green is the new black,” but businesses are finding it’s an easy way to put them in the red. What did you do to celebrate Earth Day? Admittedly, I neglected to do much about it myself – unless you count noticing the “Google Doodle” that morning… One of the biggest pushes in our culture recently is…
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. What I like most about “Lean” or Kaizen is that when you apply it in the correct way and in the way it usually was designed to be implemented, you can make people’s work easier and less stressful. To me that…
I welcome Pavle Sabic to my first-ever audio and video production of State of Readiness. We talk about the human side of business; how to get more joy out of work, how to make it more joyous for others. And we talk about a company’s workforce and how organizations are constructed needs to change. Pavle…
The Economist reports how the end of the paper-age has yet to arrive. Ever since the “paperless office” was first mooted in a Business Week article back in 1975, its estimated time of arrival has always been ten years away. And so it remains. With the advent of technological innovation at our fingertips, you would rightly…
