The collected Body Of Knowledge of the Operational Excellence Society.
When I was growing-up, I had a lot of passions – or at least I thought they were passions. Fortunately, I was blessed with having a structure at home and at school that supported me in the exploration and development of my passions; or at least mostly supported me. My first such recollection was in…
Introduction GlaxoSmithKline (GSK) is a global healthcare group headquartered in London, UK, engaged in the discovery, development, manufacture and marketing of pharmaceutical products and health-related consumer products. (http:\\www.gsk.com) Outline This article will share how we started, scaled up and began to embed the ADP (Accelerating Delivery and Performance) way of working in GSK between 2009 and…
“Managing by the Numbers” is a tired phrase. Really, it is. “You can’t manage what you don’t measure,” is a phrase that we all hear, and we all say it like a prayer that a nun murmurs while counting rosary beads. Many people argue about who said it first, Peter Drucker or Edward Deming. We…
ByTED
Innovation strategist Navi Radjou helps businesses with limited resources discover unexpected problem-solving skills, by drawing inspiration from frugal innovators in emerging markets. The practice of frugal innovation, also known as “Jugaal”, has now caught on globally insofar as helping businesses get spectacular value from limited resources. In this inspiring TED talk, Radjou furthermore shares three principles for how we…
I have owned my own business since 1985, so I have been a leader far longer than I have been led. In fact, I have owned my own businesses for so long (thirty-years this year) that I have often been referred to as “uniquely unemployable”. I am not certain I would agree though, because I…
Survey Analysis: What Makes a Change Agent Great? Toward the end of 2014, XONITEK and Smart Work | Network, Inc. (SW|NW) initiated a joint research project. This research will ultimately produce a psychometric profile that can be used to predict which potential Change Agents are statistically likely to be successful in that role. As the…
