The collected Body Of Knowledge of the Operational Excellence Society.
Those who have any type of person account on the internet best accept that, much like death and taxes, apparently, spam is unavoidable too. In recent years, online security has become so effective that today it stops an estimated 98% of spam from reaching its targets. Spammers also need lots of addresses to evade security…
In January, Fiat cars will once again be available in America nationwide; the first time in 27 years. Returning to a country from which Fiat was driven out as a result of poor quality is a big risk. But, the reward of becoming a part of one of the world’s largest markets is, according to…
Mittel-management. This is the name of the management theory at the heart of Germany’s success. In general, the term Mittelstand applies to mid-sized companies, many of which shun the limelight, operate from the countryside within the business-to-business or niche market sector, and are operated by anonymous company men. The Mittelstand dominates the global market in…
ByTED
Software entrepreneur Jason Fried is the co-founder of 37signals and co-author of “Rework.” His passions include collaboration, productivity and the nature of work, all of which become intriguingly apparent in this thought-provoking TED-Talk. In his presentation, Fried proposes a somewhat unnerving suggestion: that perhaps the office isn’t the best place to be productive. Fried goes…
“Operational excellence is a philosophy of leadership, teamwork and problem solving resulting in continuous improvement throughout the organization by focusing on the needs of the customer, empowering employees, and optimizing existing activities in the process.” People are at the core of operational excellence. They are also at the core of your business. Should you then not…
I know this title is a little provocative. It is supposed to be!! Two different ways… two different feelings! How would you feel if someone tells you that you have to change? There’s no choice. How would you feel when you have sufficient experience to perceive why you need to change, how you can change…
