Operational Excellence is…
“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.”
Artificial Intelligence and Continuous Improvement
Artificial Intelligence (AI) has the potential to significantly impact the field of continuous improvement by providing organizations with new tools and techniques to identify and eliminate waste and improve performance. Some ways that AI can be used in continuous improvement include: It is worth mentioning that AI is not a silver bullet, the success of AI in continuous improvement depends on the quality of data that it is being fed, the quality of the model, and the expertise of the people using it. Organizations must be sure to have a clear understanding of the problem they are trying to solve…
featured articles
Best Practices for Designing and Deploying an Operational Excellence Program
These approaches can also be applied to Continuous Improvement, Lean, or Six Sigma Programs. I started my first business, XONITEK, in August of 1985. I still own its latest incarnation…
The 9 Questions To Ask About Operational Excellence
Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are…
The Importance of a Project Review Board
A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects…
Eulogy of a Continuous Improvement Program
When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of…
Build Organizational Capacity and Capability – For Free
I was coaching one of the national oil companies in the Middle East, offering mentorship to the director of their operational excellence program. He was frustrated because he had invested…
Briefing; A “State of Readiness”
It’s taken a long time—but the time has finally come. The release of my book, “State of Readiness”, has arrived. My project officially started almost two and a half years…
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THOUGHT FOOD
How will AI change the world?
In the coming years, artificial intelligence is probably going to change your life— and likely the entire world. But people have a hard time agreeing on exactly how AI will…
Customer Surveys Are No Substitute for Actually Talking to Customers
Summary. Surveys are a pain to complete and, as a result, most people don’t invest much thought in filling them in, which means the information they give is low-quality and unlikely…
the opex vault
Is America Inc getting less dynamic, less global and more monopolistic?
We test three prevailing hypotheses about American business Concerns about the health of American business are many and varied. Chief executives are chastised for their apparent short-termism. Their companies are…
The car that parks itself
The Economist reports that according to Google, cars that need no driver are just around the corner. But Google does not make cars (yet), so it will be up to…