The Operational Excellence Society is…
a “think tank” that creates and aggregates content for individuals who wish to be high-performance members of high-performance teams at high-performance organizations.
We define Operational Excellence as; “a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.“
From Chaos to Cohesion: What Youth Soccer Teaches Us About Building High-Performance Business Teams
Spend five minutes watching a group of young children play soccer, and you will likely be entertained by the spectacle. There’s enthusiasm, laughter, a lot of movement, and almost no structure. Eleven kids (though it could be seven, or five, or however many happen to be on the field) swarm the ball like bees to a hive. Everyone is chasing it, kicking it, and tripping over one another in pursuit of the same objective. The goalkeeper, if present, might be sitting in the grass, pulling at blades, practicing pirouettes, or picking their nose (fifty bucks says they eat it). Now…
featured articles
Best Practices For Becoming a High-Performance Organization
I started XONITEK in August of 1985 in Endicott, New York. I still own its latest incarnation, now located in Sheridan, Wyoming. Having owned my own businesses for the last…
Design Thinking for Operational Excellence
I was the Chairman at an Operational Excellence and Business Transformation conference in Amsterdam this past March (2023) which was produced by CParity. The lead-off workshop was on Design Thinking…
Best Practices for Designing and Deploying an Operational Excellence Program
These approaches can also be applied to Continuous Improvement, Lean, or Six Sigma Programs. I started my first business, XONITEK, in August of 1985. I still own its latest incarnation…
The 9 Questions To Ask About Operational Excellence
Summary; Most companies preparing to launch an Operational Excellence Program do not take a moment to contemplate what their program is hoping to achieve, or even if what they are…
The Importance of a Project Review Board
A key to success in any Operational Excellence or Continuous Improvement program will be found in the way opportunities for improvement are harvested and prioritized; and how well the projects…
Eulogy of a Continuous Improvement Program
When you were born, everyone could see the twinkle in your eyes for the fire and passion you held. As you grew, you became inspired by the reported accomplishments of…
Expert Contributors
Growing a Business Successfully Requires a Look in the Mirror
Achieving sustainable growth in any business can often be challenging. A recent study of growth, published in the Harvard Business Review, of 10,897 publicly held companies over a 43-year period…
Facts and Values; The Keys to Operational Excellence in Sales and Marketing
The leaders of B2B companies often face a conundrum in sales and marketing. Their products, services, and talented people solve customer problems daily. Their approaches to awareness, conversion, and retention…
Harnessing core values for success
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. Imagine steering a ship in tumultuous seas without a compass—this is like leading a business without…
What does Excellence taste like?
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. In the culinary world, excellence is often measured by the ability to create unique flavor profiles,…
Five core practices for OpEx
It’s all about the people… … the problem is, that seems hard… The joke often goes that managers pick up the Operational Excellence bible and flip through the chapters: hmmm…
Building Structurally Sound Communication
When was the last time you played Jenga? Maybe you set it up with your kids on a rainy Sunday afternoon, or maybe you idly played it with friends at…
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the opex vault
5 Critical Components for Redefining Operational Excellence
Operational excellence is a mindset, not a methodology and needs redefining. We tend to think of operational excellence in terms of eliminating waste and standardizing the way we operate. We…
Three People-Centered Design Principles for Deep Learning
Assumptions lead to the mother all F@!$ ups. We are overwhelmed by data and using it correctly is essential. Your customers and brands can be hurt and damaged due to…
What Is Disruptive Innovation?
Summary. For the past 20 years, the theory of disruptive innovation has been enormously influential in business circles and a powerful tool for predicting which industry entrants will succeed. Unfortunately, the…
Factories and Jobs: Back to Making Stuff
Manufacturing still matters, but the jobs are changing. In recent years, increased levels of outsourcing, offshoring and the growth of sophisticated supply chains have encouraged numerous companies all over the…
