Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design‘, and not by coincidence.
Joseph F Paris Jr; Founder
The Challenge of Measuring Change Agent Performance (Survey Analysis)
Survey Analysis: What Makes a Change Agent Great? Toward the end of 2014, XONITEK and Smart Work | Network, Inc. (SW|NW) initiated a joint research project. This research will ultimately produce a psychometric profile that can be used to predict which potential Change Agents are statistically likely to be successful in that role. As the…
The Outliers Inn; What is Truth?
Welcome to the latest podcast from the Outliers Inn – Episode 11 Topic: There are laws of nature, which are absolute. If we find an error in these laws, it is not nature which is wrong, but our understanding of nature that is wrong. Compare this with laws made by man which, as such, evolve…
Covid-19 is foisting changes on business that could be beneficial
The world has been turned on its head thanks to COVID19 and as with most negative things, such as wars and other pandemics, there is generally a hidden benefit that appears once the crisis is over. The fallout from the Coronavirus is already beginning to demonstrate new ways of working and bringing about changes to…
Sustainable Transformation
The Canadian Division of a global food manufacturer saved 28 million dollars in eight months, and saved several plants from closing, despite their high cost of production in an underutilized manufacturing system. It all began when the senior management stopped resisting what the workforce had to say. They returned to zero and started to listen….
BUSINESS TRANSFORMATION & OPERATIONAL EXCELLENCE KEY CHALLENGES
Operational Excellence Key Challenges Speed and the ability to adapt to changing market conditions are a significant challenge for business. The threat of new competition (the #1 driver), rising customer expectations, expanding markets, and digitalization are the key drivers of change. These are driving force behind the every increasing need for Operational Excellence, especially for…
From “Metric” to “Magnificent”!
How to move from simply measuring customer satisfaction to taking action that drives growth. Many companies measure and report the purported satisfaction or loyalty of their customers. However, the ‘metric’ is just the introduction to the many stories your customers have to tell. The real power is inside these stories and what you do with them…
