Harvard Business Review

The Secret to Leading Organizational Change Is Empathy

According to the author here, studies on organizational change show that leaders across the board agree: if you want to lead a successful transformation, communicating empathetically is critical. But the truth is that most leaders don’t actually know how to do it. It means to say that if you’re a company leader hoping to undertake a successful organizational change, you need to make sure your team is onboard the empathy train and motivated to help make it happen. HBR have put together the following strategies to help you better understand your employees’ perspectives.

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