State of Readiness | Tim Pettry; CI Program Director, Cleveland Clinic
Give a listen… My guest today is Tim Pettry, Program Director for Continuous Improvement at the Cleveland Clinic’s Akron General (CCAG) Hospital where he directs the implementation of a Culture of Improvement for over 5,500 caregivers, utilizing the Cleveland Clinic Improvement Model. One of the biggest “take-aways” of this conversation is the difference in syntax…