The Best Job of My Life

The Best Job of My Life

These are difficult times to be positive about almost anything, and certainly the nature of work is no exception. The lingering challenges of the pandemic on both the family and one’s professional life, many corporate disruptions across industries, economic instability affecting all of us, and the evolving “world of work” which has certainly become more…

How to Improve Your Sales Skills, Even If You’re Not a Salesperson

How to Improve Your Sales Skills, Even If You’re Not a Salesperson

Summary.   At some point in your career, even if you’re not in sales, you’re going to have to sell something — whether it’s your idea, your team, or yourself. Here are some strategies for improving your sales skills. Do your homework. Put yourself in the shoes of your customer. Ask: What business problem does he need solved? Plan and…

Reviving the art of apprenticeship to unlock continuous skill development

Reviving the art of apprenticeship to unlock continuous skill development

Post-pandemic skill gaps need filling, and formal learning alone won’t do the trick. Scaling the lost art of one-on-one learning can make the difference. Recognize this situation? A manager asks a team member to prepare a presentation. The draft falls short of what’s needed, so the manager expresses her disappointment and offers feedback via email, then…

Eulogy of a Continuous Improvement Program

Eulogy of a Continuous Improvement Program

When you were born, everyone could see the twinkle in your eyes for the fire and passion you held.  As you grew, you became inspired by the reported accomplishments of others; and consumed with great enthusiasm and dedication every bit of knowledge that was at your disposal.  You had the good fortune of being influenced…

Answering society’s call: A new leadership imperative

Answering society’s call: A new leadership imperative

Business has to meet growing and more challenging expectations from society.  The younger generation of customers especially need to know and understand more about what a company is doing with and for the world and much more besides. In the eyes of younger customers there is a greater global awareness of what is going on…