Our guest in this episode of “State of Readiness” is Donald Kuk; continuous improvement expert extraordinaire. He started his continuous improvement journey in the mid-1990’s at General Electric when he was personally selected by Jack Welch to join Jack and a select group of others senior leaders at GE in the very class to be trained in Six Sigma – taught by the original Six Sigma Guru himself, the late Mikel Harry. Since then, Donald has held senior leadership positions at JP Morgan – Chase, Computer Associates, AIG, BNY Mellon, and now Mednax (a leading healthcare provider in the States). Whether in the C-Suite or reporting to the C-Suite in his various positions, his responsibilities included; Continuous Improvement, Operational Excellence, Quality, Policy Deployment, and Business Transformation. I am sure you will find his experiences, stories, and insights as fascinating as I did.