The Outliers Inn; Continuous Improvement Can Kill!
Topic: Antlerboy and JP talk with Steven Stanton, the author of “Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It.” on a surprising theme: how continuous improvement can kill!
Steve’s a pioneer of process innovation who has worked for more than thirty years on improving the capability of organisations to transform, including co-authoring, with Dr. Hammer, of the “Reengineering Revolution” (HarperBusiness) and the Harvard Business Review article “How Process Organizations Really Work.”
He talks about how organisations suffer from too much unco-ordinated change, and how we can get back to strategic transformation. Nobody dies.