State of Readiness Online Masterclass (Americas) – Second Session

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State of Readiness Online Masterclass (Americas) – Second Session

January 29, 2018 @ 11:00 am - 1:30 pm

Online Masterclass

For all our American friends,

The Operational Excellence Society invites you to join us on January 29 for the second in a series of four weekly sessions of the State of Readiness Online Masterclass delivered live, by Joseph Paris.

This live MasterClass will run from 11:00 to 13:30 (ET) on four consecutive Mondays.  Each session will have two hours of content and thirty minutes of open discussion at the end.  The sessions will be recorded if you happen to miss one.

This particular session (Part 2) will be centered around the theme of Leading Change: 

A Culture of Leadership is Essential

Discuss the basics of leadership. What are the characteristics of an effective leader and the characteristics of an ineffective leader. Discuss how culture and customs, whether corporate or of people, matter; the impact of differences in culture and customs; and how to face these challenges.

Effective Communication

Effective communication is critical to being an effective leader and creating alignment. Discuss the importance of being clear and concise. Debate and argument is healthy, even necessary – but how do we engage in a constructive manner? How do we master the art of persuasion? What are logical fallacies and how do we avoid using them? How do we recognize when they are being used on us and the countermeasures that should be considered?


The Captain on the Ship is the advocate of the mission, getting the ship and all souls safely to their destination. And the Ship’s Crew are advocates of their respective duties within their functional smokestacks. But the Ship’s Steward is the advocate of the Ship. Discuss the roles, responsibilities, and benefits of stewardship within an operational excellence program.

* As a participant, you will receive a copy of Joseph Paris‘ book “State of Readiness – Operational Excellence as Precursor to becoming a High Performance Organization.”

Please note, the price ($250) as indicated is for ALL FOUR webinar sessions.

We are offering a full refund guarantee. If you are not completely satisfied with your investment of time and treasure in attending this Master Class, all you have to do is ask and your full fee will be reimbursed – you can even keep the book. The only question we will ask – and answering is not a requirement to obtain the refund – is “why”? And we will ask this only so that we can have the opportunity to improve webinars.

Please share with your colleagues and whomever else you feel might benefit from participation.

Fore more information and to book your place, click the “register” button below. What have you got to lose?

We look forward to your attendance!

Register now


January 29, 2018
11:00 am - 1:30 pm
Event Category:


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