2014-Oct: Operational Excellence by Design eNewsletter

Operational Excellence
by Design
Issue: 10
Paris-B&W-WAW“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design‘, and not by coincidence.”  -Joseph F Paris Jr; Chairman, XONITEK® Group of Companies


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Conflict and Consensus

By Joseph Paris; Chairman, XONITEK Group of Companies
Arguing and debate (I don’t generally feel there is a difference – except, perhaps, that a debate consists of a series of arguments) goes back to the beginning of the ages, probably starting at the very moment mankind was able to communicate. One of the most famous early debaters was Socrates, a philosopher from Ancient Greece who lived around 400-BC in Athens.

Socrates became famous for the manner in which he engaged in a debate; by asking open-ended questions of his opponent in order to stimulate critical thinking and to make an idea more clear by eliminating contradictions and conflicts – stripping away all of the distractions – until only the “truth” (whatever that means) remains. This method ultimately became known as the “Socratic Method”.

Debating should not be confused with quarrelling – which is when the logic and pragmatism of the debate is eroded by the introduction of emotion (think Spock versus McCoy in Star Trek) until it ultimately degenerates to a shouting match, and perhaps fisticuffs – even to the point of abandoning the Marquess of Queensbury Rules.

Click here for full article…

Operational Excellence in Insurance


October 27-29, 2014
New York, NY
The insurance industry is currently facing unprecedented operational, regulatory and economic pressures. Join us for two days of innovative and inspiring keynotes and case studies that will help you build a framework that includes the tools, methodologies and organisational structures to help you achieve execution excellence.
XONITEK’s Rick Hulse will be speaking and delivering the pre-conference workshop.

Click to Register

2014 Industrial Engineering Summit 


December 8-10, 2014
San Francisco, CA
This conference will focus on the knowledge management and efficient usage of resources for efficient productivity with precision and accuracy. We will offer a distinctive opportunity for engineers, consultants, and professionals all over the world to gather, discuss, and implement the innovative technologies for making human life better and easier.

XONITEK’s Joseph Paris will be speaking, moderating and chairing.

Register Here


How Many Change Agents Does It Take to Change a Light Bulb?

By Claire F. Kuhl

Wouldn’t it be great if you could reliably predict which leaders in your organization are naturally suited for success in the challenging Change Agent role? XONITEK is engaging with a research partner to develop a tool for doing exactly that. Find out about this research study and how your organization can participate in and benefit from it.

Click here for full article…

Making Operations Fly – What Business Can Learn from Pilots

By Torbjørn Netland

I am still smiling. On my flight from Oslo to Rome this weekend, I was asked to sit in the cockpit. I gladly accepted. My seat ticket read C01 – Cockpit 1. In a fully seated Boeing 737-800, the captain and copilot of SK4713 showed me how to get 194 passengers safely and timely from far north to the south of Europe in about three hours. I could not possibly get a better start on my travel to the annual conference of the European Operations Management Association, this time in Palermo, Sicily.

For a scholar of operations, it was truly inspiring to get a first-hand view of how the aviation industry operates. What can other industries learn from aviation? A lot, for sure. Here are five quick reflections from my flight over Europe.


The Lighter-Side…
(click on picture to enlarge)

Contact the Editor

You are getting this eNewsletter because; you subscribed, are a member of one of the internet communities managed by XONITEK, or met someone from XONITEK.  Please feel free to contact me if you have any questions or comments related to this publication – or if you might be interested in submitting an article for consideration in the eNewsletter.


Trinity DeMars – Editor & Director of Operations 

OpEx Society & Industry Events

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OpEx Discussion


In the News 


LMJ Board Member and XONITEK’s Chairman, Joseph Paris, explores the financial industry’s attempts at lean and shows where the real savings have been made.

Thought Food


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Computer says, “Try this…”

The paperless dilemma

Beware the angry birds


INSIGHT: Taxes, fees and the worldwide battle between utilities and solar


American Exceptionalism Thrives Amid Struggling Global Economy

Professional Organizations

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