“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by Design‘, and not by coincidence.” -Joseph F Paris Jr; Chairman, XONITEK® Group of Companies
By Joseph Paris; Chairman, XONITEK Group of Companies
I wrote the first version of this article two years ago and offered an updated version last year. I have had a great many people remark to me that it has helped them a great deal (which is the point, I guess.) I have also had several people give me some new ideas and, of course, I have had time to rethink and revise what I had written. And with May thru June being the season for the year’s new graduates to be set free upon the marketplace, I believe revisits and republication of this article will become tradition.
As many of you may or may not know, I mentor a great many young adults on their career trajectory and development (both academic and professional.) Besides gaining the personal satisfaction of helping others, I also feel it is a repayment of a debt to those who were my mentors – and trust that those I mentor will one day become mentors themselves.
It is usually this time of year – when the school year is at an end – students come to me for guidance on their professional endeavors; summer internships, career changes, or even that first, entry-level job in their chosen profession. Some of the requests are beyond the experience of many other mentors such as: immigration/emigration issues, long-term financial planning, the work/life balancing act, career “if-then-else”, and the like. I take it all very seriously because it is really serious stuff at a really serious time in a person’s life.
Operational improvements that are low risk and high impact: Isn’t that what every business wants? So attend the 4th Annual Operational Excellence Energy Europe Summit and learn to drive value, optimise your operational processes and build a world class organisation. XONITEK’s Joseph Paris will be serving as a featured speaker.
Held under the patronage of the National Oil and Gas Authority, will bring together leading IOCs, NOCs, EPCs Petrochemical companies, Technology Providers and Management Consultants to share insight and deliver solutions ensuring the GCCs status as a leader in operational excellence. XONITEK’s Joseph Paris will be speaking.
Our goal is to help those professionals who are making a continuous effort to improve their company’s productivity. The conference will provide a forum for all to share achievements, & discuss difficult issues. By learning from each other’s experience the best practices will soon spread through countries or even continents. XONITEK’s Joseph Paris will be presenting.
An efficient experience is a win-win-win. It is a win for the customers when an efficient experience delights them. It is a win for the front-line employees, who are supported by competent processes and systems, and engage in more positive encounters with happy customers. And it is a win for the company to save money, while at the same time reaping the revenue benefits of more customer retention, referrals, and wallet share.
We often hear about “one version of the truth”-the one source for operating data that everyone in a company agrees is the real, trusted number with which to plan and measure performance. Without this definitive information, people spend a lot of time arguing about the validity of numbers, the impact of a challenge or opportunity, and the cause of issues and/or breaks in processes. One version of the truth is hard to come by for many companies.
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