Lessons Learned from Mount Stupid
Articles by Joseph F. Paris, Jr.
Operational Excellence is Not Something New
There is a lot of content created around Operational Excellence and its companion disciplines – including; Leadership, Lean, Six-Sigma, Theory of Constraints, Project Management, and so on – which together comprise Operational Excellence (including the content produced by myself). But are all of these concepts as “new” as some would have you believe? Have they…
Turnarounds; Customer experience real unicorn
We all remember poor customer experience, and we are not afraid to share the poor experiences we have had with others – perhaps even going out of our way to share using social media as the medium for our opinions? How many times have we read bad reviews on hotels or restaurants as compared to…
Innovation versus Transformation
If you want your business to survive, you need to innovate. If you want your business to have a chance of thriving, you need transformation. Certainly, either innovation or transformation are no guarantees of success – but the lack of both almost certainly leads to doom. Need proof? Can you name one company or one…
Is it worth the click?
From the publicly-traded, multi-national conglomerates, to Girl Scouts selling their cookies (Thin-Mints rule), to the budding entrepreneur who opens a lemonade stand – and everything in between – there are all manner of companies and individuals offering a near infinite variety of products and services. And about as diverse as the companies and their offerings…
ERP Selection Survival Kit
Who serves who? Does Technology serve the people – or do the people serve technology? I started my business during the “Golden Age of Technology” back in 1985. This was a time when the power of computing was being brought to the individual level; a time of personal computers (starting with the Apple-II and IBM-PC)…
