2023 Mar; Trust Me, I’m an Engineer
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A printed smile
As the Economist says, a pair of straight and gleaming teeth makes for a beautiful smile. But how many people who have undergone a little dental maintenance realize that they may have some of the first products of a new industrial revolution inside their mouths? Who would’ve though that if you combine 3D printing and…
What is supply chain inflation and why is it driving up consumer prices now?
The interconnectedness of global supply chains means that when one price goes up, others tend to follow. Increases in labour, energy and transport costs are contributing to inflation around the world, posing difficult policy challenges. Back when we could travel easily, a regular announcement at airports all over the world was: ‘The airline would like…
Fiat Plays Double or Quits with Chrysler
In January, Fiat cars will once again be available in America nationwide; the first time in 27 years. Returning to a country from which Fiat was driven out as a result of poor quality is a big risk. But, the reward of becoming a part of one of the world’s largest markets is, according to…
In a Volatile World, Your Strategy Must Be Flexible
Summary. Although it sounds cliché, the world really is a more volatile place than it used to be. That’s because the drivers of uncertainty are more intense — there are more and more change vectors affecting outcomes and these vectors are more and more inter-related. The range of likely outcomes five and 10 years has…
Customer Relationship Management (CRM)
CRM What do these three letters mean to you? A quick poll of the people in the room proved the meaning to be quite elusive. A nine year-old responded, “See are em? I don’t get it, you’re so weird.” A five year-old pondered the question for all of two seconds and said, “huh…can I play Wii?” OK, I…