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The rapid shift to remote work has created new challenges for organizations, but survey data shows organizations around the world are experimenting with creative solutions. The COVID-19 pandemic has forced many employees to work from home, and the magnitude of the shift to remote work is staggering. Before the pandemic, about 15% of U.S. employees…
Trust Me… April 2016
Trust me… who would you rather trust? Trust me is a feature in the Operational Excellence eNewsletter, to subscribe join our mailing list here

Seth Godin: This is Broken
Seth Godin – marketer, author, entrepreneur, and blogger – spends his time considering the marketing of ideas in the digital age. In this highly entertaining TED-Talk, Godin takes a look at what it means for something to be “broken”. He clearly identifies 7 of the common reasons they may be that way and goes on…

The next-generation operating model for the digital world
McKinsey & Company means that in order for companies to be more agile & effective, quicker to react, deliver great customer experiences, take advantage of new technologies to cut costs, improve quality and transparency, and build value – they need to commit to a next-generation operating model. This operating model is a new way of running the organization…

Steps to Take When You’re Starting to Feel Burned Out

Being burned Being burned out hurts. When you burn out at work, you feel diminished, like a part of yourself has gone into hiding. Challenges that were formerly manageable feel insurmountable. It’s the opposite end of the spectrum from engagement. The engaged employee is energized, involved, and high-performing; the burned-out employee is exhausted, cynical, and…
Case in Point: How Process Improvement Principles Can Save Time in Your Day
The Big Idea How can executives (or anyone) use what we know about process improvement to make their lives better — as well as improve the lives of everyone with whom they interact? Todd Pearson’s productivity transformation in his home, personal and work life is one in a series of Living Lean vignettes describing the…