Operational Excellence is…

“Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – and is precursor to becoming a high-performance organization.”

Featured Articles

  • The Operational Excellence Manifesto
    “Operational Excellence is a state of readiness that is attained as the efforts throughout the organization reach a state of alignment for achieving its strategies; and where the corporate culture is committed to the continuous and deliberate improvement of company performance AND the circumstances of those who work there – to pursue ‘Operational Excellence by…
  • Operational Excellence – A Personal Case Study
    I write often about Operational Excellence.  How we live in a world of Volatility, Uncertainty, Complexity and Ambiguity (VUCA).  How time is the enemy of the 21st century company and that the organization that knows and trusts its capabilities (and also where they are lacking) is better prepared to synthesize decisions from imperfect data –…
  • Leaving a Positive and Indelible Mark
    As we get older, it’s interesting what we recall from our youth and the impact it had upon us – even if we didn’t know it at the time. For me, I was blessed with having several teachers who supported me and influenced me a great deal; those that left a positive and indelible mark…
  • Scaling and Sustaining Your Education and Training Program
    I have been helping companies design and deploy their Operational Excellence (“OpEx”) and Continuous Improvement (“CI”) programs for a very long time.  Mind you, I was not born with this knowledge.  Rather I gained this knowledge by working with companies and observing the challenges they faced and helping them to overcome those challenges – and…

Recent Posts

Like what you’re reading?

  • State of Readiness | John Bicknell; CEO and Founder of More Cowbell Unlimited
    In this episode of “State of Readiness”, I welcome John Bicknell, CEO and Founder of More Cowbell Unlimited. John is a national security thought leader and passionate analytics visionary. He has written extensively on national security matters related to information warfare, critical infrastructure defense, and space situational awareness. And he founded More Cowbell Unlimited to…
  • The Outliers Inn; Getting punched in the mouth
    JP and Mule have had a lot of things go not according to plan; especially over the past couple of years. And we suspect that many of our listeners have had similar experiences. As Mike Tyson famously said, “Everyone has a plan until they get punched in the mouth.” So we are going to hang…
  • 2021-Oct; Trust Me, I’m an Engineer
         
  • Process Mining, Situational Awareness, and Competitive Advantage
    “My dear, here we must run as fast as we can, just to stay in place. And if you wish to go anywhere you must run twice as fast as that.” The Red Queen, in “Through the Looking-Glass” by Lewis Carroll Introduction Industry experts assert that data is the new gold. Even more valuable than…

Thought Food

  • Is America Inc getting less dynamic, less global and more monopolistic?
    We test three prevailing hypotheses about American business Concerns about the health of American business are many and varied. Chief executives are chastised for their apparent short-termism. Their companies are berated for fetishising shareholders over everyone and everything else. Elon Musk, boss of Tesla, a maker of electric cars, grumbles about a surfeit of business-school…
  • The World Economy’s Supply Chain Problem Keeps Getting Worse
    A supply chain crunch that was meant to be temporary now looks like it will last well into next year as the surging delta variant upends factory production in Asia and disrupts shipping, posing more shocks to the world economy. Manufacturers reeling from shortages of key components and higher raw material and energy costs are…
  • Hire Leaders for What They Can Do, Not What They Have Done
    Summary; The next time you are filling a leadership role, ask yourself three questions. First, does the candidate have the skills to be a high-performing contributor or the skills to be an effective leader? The performance level of individual contributors is measured largely through their ability, likability, and drive. Leadership, by contrast, demands a broader…
  • The Set-Up-To-Fail Syndrome
    When an employee fails—or even just performs poorly—managers typically do not blame themselves. The employee doesn’t understand the work, a manager might contend. Or the employee isn’t driven to succeed, can’t set priorities, or won’t take direction. Whatever the reason, the problem is assumed to be the employee’s fault—and the employee’s responsibility. But is it?…

eNewsletters

  • Operational Excellence by Design eNewsletter – September 2021
    Operational Excellence By DesignSM 2021 September ‌ ‌ ‌ ‌ Monthly Musing “For man, autumn is a time of harvest, of gathering together. For nature, it is a time of sowing, of scattering abroad.“ ― Edwin Way Teale Connecting With Us Founder’s Corner – Joseph Paris Mind your costs I recently came off a turn-around…
  • Operational Excellence by Design eNewsletter – July/August 2021
    Operational Excellence By DesignSM 2021 July-August ‌ ‌ ‌ ‌ Monthly Musing “To reach a port we must sail. Sometimes we sail with the wind, and sometimes against it. But we must not drift or lie at anchor.” ― Oliver Wendell Holmes, Sr. Connecting With Us Founder’s Corner – Joseph Paris They are dumb I…
  • Operational Excellence by Design eNewsletter – June 2021
    Operational Excellence By DesignSM 2021 June ‌ ‌ ‌ ‌ Monthly Musing Summertime… “And so with the sunshine and the great bursts of leaves growing on the trees, just as things grow in fast movies, I had that familiar conviction that life was beginning over again with the summer.” ― F. Scott Fitzgerald Connecting With…