Senior Operational Excellence Manager at Centre of Operational Excellence (COE)
Joerg Baier is a Senior Operational Excellence practitioner and ambassador. Building on previous experiences as Process, IT and Strategy Consultant, his OpEx related insights and experiences reach from the day-to-day work of a local OpEx champion to that of an OpEx Advisor, Senior Advisor, Program Manager, Head of Business Process & Performance Management, Transformation Partner and Country Management Board member at Capgemini, Deutsche Post DHL and Maersk Line. He is co-author of the book “Praxisbuch Prozessmanagement” [to be published in 04/2017, and a frequent speaker on subjects related to OpEx, Business Transformation and Process Management on events and conferences such as OPEX Week, Prozess-Management Konferenz and the European Strategy Consortium. In his current role as a member of E.ON’s Centre of Operational Excellence, Joerg helps to shape the way E.ON interprets and lives the practices associated with the term “Operational Excellence”. Joerg holds a Masters degree in Economics and is a certified Lean Six Sigma Black Belt and Change Management practitioner.