Applying Lean Six Sigma Methods to Litigation Practice
Thought Food

Applying Lean Six Sigma Methods to Litigation Practice

A growing number of law departments and law firms are exploring Lean Six Sigma and similar methodologies to continuously improve the way they deliver legal services. By tailoring these techniques to litigation processes, legal teams can reduce costs, increase efficiency and better align their workflows with client priorities This article provides a thorough investigation into…

The Human skills we need in an Unpredictable World
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The Human skills we need in an Unpredictable World

The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected, says writer and entrepreneur Margaret Heffernan. She shares why we need less tech and more messy human skills — imagination, humility, bravery — to solve problems in business, government and life in an unpredictable age. “We…

Getting personal about change
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Getting personal about change

This article means a surefire way to shoot yourself in the foot when you’re leading a large-scale change effort, is to ignore what’s on the minds of your employees. Using a metaphor to explain ideal management, McKinsey achieves what they intend to: When employees become open to new ways of looking at what’s possible for…

Whatever happened to Six Sigma?
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Whatever happened to Six Sigma?

GE adopted Six Sigma from Motorola in 1995, and under Jack Welch it became corporate religion. But as GE began a long, slow decline, so did the popularity of Six Sigma. Once synonymous with management excellence, GE’s reputation in the business world plummeted in concert with its share price. As GE’s fortunes diminished, so has…