Operational Excellence by Design eNewsletter – September 2019

Operational Excellence by Design eNewsletter – September 2019

September 2019 Monthly Musing I have recently come across several missives that place various management methodologies on an unassailable pedestal – elevated to near religious standing complete with dogma that is seemingly beyond question or challenge.  This is a mistake – with the risks being the loss of credibility to those who hold such strong…

Reading is fundamental, but comprehension is important too

Reading is fundamental, but comprehension is important too

The art of debate has devolved.  No longer is it used as a tool of discovery, understanding, reconciliation, and progress.  Today, it is a tool used to beat one another into submission – with the wholesale surrender of the beliefs and values held by one party over the other being the goal. What’s worse, the…

Applying Lean Six Sigma Methods to Litigation Practice

Applying Lean Six Sigma Methods to Litigation Practice

A growing number of law departments and law firms are exploring Lean Six Sigma and similar methodologies to continuously improve the way they deliver legal services. By tailoring these techniques to litigation processes, legal teams can reduce costs, increase efficiency and better align their workflows with client priorities This article provides a thorough investigation into…

The Human skills we need in an Unpredictable World

The Human skills we need in an Unpredictable World

The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected, says writer and entrepreneur Margaret Heffernan. She shares why we need less tech and more messy human skills — imagination, humility, bravery — to solve problems in business, government and life in an unpredictable age. “We…