Operational Excellence by Design eNewsletter – August 2019

Operational Excellence by Design eNewsletter – August 2019

August 2019 Monthly Musing We are in the “Dog Days of Summer”, the period between early July and early September.  The origin of the phrase is from the heliacal rising of Sirius, also known as the Dog Star in the constellation Canis Major (Large Dog).  It’s the hottest period of the year (at least in…

The Dangers of Being an Empathetic Leader

The Dangers of Being an Empathetic Leader

There are good reasons that experts like Daniel Goleman have hailed empathy as a core competency of good leadership. Empathy increases life satisfaction, emotional intelligence and self-esteem. People with high empathy have larger and more fulfilling social networks, are more social themselves, volunteer more readily, donate more to charity and are more likely to help…

Why the Empathetic Leader Is the Best Leader

Why the Empathetic Leader Is the Best Leader

Simon Sinek had penned a best-selling book on team-building and given a TED Talk when he discovered the secret of leadership as being empathy – that now governs his philosophy. Empathy—the ability to recognize and share other people’s feelings—is the most important instrument in a leader’s toolbox, Sinek believes. Based on a few lessons to be…