Operational Excellence by Design eNewsletter – November 2018
-Issue: 2018-11 November 2018 Message from the Founder “People don’t notice whether it’s winter or…
Get Things Done With Smaller Teams
-An important executive goal in most large companies is to improve efficiency and effectiveness. With top-line revenue growth elusive in…
The Upside of Conflict
-The Standard Social Innovation Review means that too many organizations ignore or avoid addressing internal conflict, and that a healthy…
Reinventing Customer Service
-HBR reckons that any big company, and few departments will be as instantly recognizable as customer service. The call center…
The Business Value of Design
-According to McKinsey & Co, we certainly all know examples of bad product and service design. The USB plug (always lucky…
Productivity Management: An Essential Capability for Maximizing the Value of Operational Excellence
-Operational Excellence (OpEx) is a term that embodies many things that CEOs seek to achieve, such as consistent strategy execution,…
The Antidote for VUCA is OODA
-The date is September 15, 2008. The crisis in subprime mortgages had been going on for a little over a…
The Outliers Inn – Episode 33 – Six Pack Abs
-Welcome to this edition of the Outliers Inn podcast: Episode 33 – Six Pack Abs. Topic: Most companies strive to…
Operational Excellence by Design eNewsletter – October 2018
-Issue: 2018-11 October 2018 Message from the Founder “For in that sleep of death, what dreams may come!”…
Procurement’s Technological Insanity
-“Insanity: doing the same thing over and over again and expecting different results.” –Albert Einstein. Over on Sourcing Innovation, the Sourcing Doctor has an excellent…
Archive for November, 2018
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