CEO’s and their Sausages – Learn to Love them Like They Do.

CEO’s and their Sausages – Learn to Love them Like They Do.

It’s been another week, much like the many other weeks for me.  In addition to running a couple of companies, working on a few projects and pitching others, and the routine management and engagement of the Operational Excellence Group on LinkedIn; I had a few more conversations with the leadership of Continuous Improvement or Operational…

Lean Six Sigma helps reorganize, streamline front-to-back process for European bank

Lean Six Sigma helps reorganize, streamline front-to-back process for European bank

In 50 Words or Less: A European investment bank wanted to improve its cash payment process to reduce errors and delays, and ultimately improve customer service. The bank used lean Six Sigma to uncover rework, as well as unnecessary and duplicative actions, to realign activities from its front offices to operations and back offices. BACKGROUND:…